articles tagged
dealership operations
The AI Booked the Test Drive. Now What? Fixing the Handoff Between Digital and Dealership Teams
Harikrishna Kundariya brings a software and AI systems perspective to the handoff between an online test-drive booking and a customer’s arrival at...
The Difference Between a Repeat Buyer and a Loyal One
Tiger Okeley, Executive Board Member of Oak Motors, explains why repeat purchases do not necessarily mean customer loyalty, and how consistent...
