Compliance
Diplomacy By Dairy Queen
By Tom Kline, Better Vantage Point | Tuck The Octopussm Imagine a world where you are having an intense, heated argument with your spouse,...
How Marketing Teams Are Becoming Unexpected Stakeholders in Dealership Data Compliance
When dealership marketing teams design an online experience, the goal is usually conversion: fewer clicks, faster forms and a smoother path from a...
End of Discussion
By Tom Kline, Better Vantage Point | Tuck The Octopussm Can we stop having this conversation now? Every time a regulator takes action against...
When Both Sides Are Right: The Weight of Unfinished Things
Leadership isn't always about making difficult decisions. Sometimes it's about deciding which important thing deserves your attention first. Have you...
I’m Free
How did you feel on: You felt amazing! You felt alive and without responsibilities! Ahhhh! Some dealers felt this way when the current President was...
It's Time to Circle the Wagon
Back in the frontier days, circling the wagons meant getting ready for an attack. These days? Same idea – just swap the bandits for regulators,...
Knew or Should Have Known: Why Legal Claims Are Rooted in What Dealers Fail to Prevent
You knew. You absolutely did. And if you claim you didn’t know, then you should have known. That’s what they’ll claim and that will be the message...
Don't Be An Eager Beaver: The Changing Regulatory Landscape
You don’t want to be an eager beaver. When it comes to compliance, you definitely don’t want to be an eager beaver. “WHAT?” you say? I’m not...
So, Which Gum Goes with Cabernet
So, which gum goes with Cabernet? I have so many questions. I was recently at a restaurant and saw a middle-aged woman chewing gum while drinking red...
Run With Bad News, Walk With Good News
This is how I run my life as a business owner, a parent, a husband, a friend, a colleague, a consultant, a brother, a son… Well, you get the picture....
If You See Something, Say Something
Anyone travelled recently? I’ll bet you’ve heard “If you see something, say something,” blaring over the loudspeakers at the airport? Why? What are...
How Can Birds See When They Are Flying And It’s Raining?
Am I the only one who thinks of these things? Seriously. Ever wonder? Well, I did. According to www.ornithology.com “birds have a third eyelid, a...