Best Practices
How Hometown Dealerships Can Compete as National Chains Expand
By Tiger Okeley, Executive Board Member at Oak Motors Carvana made its name in online-only used-car sales, and lately it's been buying new car...
The 2026 Dealership Cyber Crisis: 3 Attacks and How to Reduce Risk
The automotive retail sector is facing a growing wave of sophisticated cyberattacks. From massive data aggregator breaches to weaponized artificial...
The Future of Automotive Marketing Is Decision Intelligence
By Mike Morgan, CRO of Launch Labs · View Mike Morgan's official profile Most dealerships and dealer groups are not short on metrics. These days,...
What’s a Five-Star Online Reputation Really Worth? A CFO’s Perspective
These days, managing your dealership’s online reputation is a bit like trying to keep a balloon from touching the floor using only your head -...
End of Discussion
By Tom Kline, Better Vantage Point | Tuck The Octopussm Can we stop having this conversation now? Every time a regulator takes action against...
The Invisible Risk Inside Your Dealership's AI Boom
There is a moment happening inside dealerships right now that nobody is talking about publicly. A GM, a fixed ops manager, or an F&I director sits...
Triple Threat
A “triple threat” is usually a compliment. In theater, it’s the performer who can act, sing, and dance. In football, it’s the player who can run,...
Fraud Always Follows Incentives: AI Just Brought a Map
This article is part of a special cybersecurity feature brought to you by DMM, in partnership with Opia, and written by Sara Lomax. I’ve spent almost...
You're Pointing AI in the Wrong Direction
There's a gold rush happening in automotive retail right now, and almost everyone is running toward the wrong mountain. Walk any industry trade show...
From Zero to AI: How Dealers Can Start Using Artificial Intelligence Today
Walk into most dealerships and ask about AI, and you’ll hear the same thing: “That’s just another vendor fad. We tried it and it didn’t work. I don’t...
The Risks Of Playing Blind: Lessons from Steinway’s Wood Shortage
Who would’ve thought a Seattle-made piano business could be shaken by a tree-cutting fight in Alaska? That’s exactly what the Wall Street Journal...
Dealer’s Playbook for Turning Reviews Into Revenue
I was one of those people who got hooked on Yelp early, when it still felt like a novelty. It wasn’t just about looking up a restaurant, it was more...